VERMONT STATE HOUSING AUTHORITY

Application Assistance

Below is a list of community partner organizations able to assist applicants without access to the internet, a computer, or mobile device capable of completing an online application. We also provide Multilingual Technical Assistance for applicants.

Other agencies who can assist you can be found on the 211 site or by calling 211.

Addison County

CVOEO – Champlain Valley Office of Economic Opportunity

https://cvoeo.org/

(802) 388-2285

Charter House Coalition

https://chcvt.org/

(802) 989-8621

Bennington County

BROC – Community Action

332 Orchard Road, Bennington, VT 05201

https://www.broc.org/

(802) 775-0878

NeighborWorks® of Western Vermont

110 Marble Street, West Rutland, VT 05777

http://www.nwwvt.org/

(802) 438-2303

Caledonia County

NEKCA – Northeast Kingdom Community Action

115 Lincoln St, St Johnsbury 05819

https://www.nekcavt.org/

(802) 723-6425

RuralEdge

48 Elm Street, PO Box 259
Lyndonville, VT 05851

http://www.ruraledge.org/

(888) 698-8466

Chittenden County

Champlain Housing Trust

88 King Street, Burlington, VT 05401

http://www.getahome.org/

(802) 862-6244 

CVOEO – Champlain Valley Office of Economic Opportunity

https://cvoeo.org/

(802) 863-6248 ext. 4

Essex County

NEKCA – Northeast Kingdom Community Action

70 Cross Street, Island Pond, VT 05846

https://www.nekcavt.org/

(802) 723-6425

253 Gale Street, Canaan, VT 05093

https://www.nekcavt.org/

(802) 266-7134

RuralEdge

48 Elm Street, PO Box 259
Lyndonville, VT 05851

http://www.ruraledge.org/

(888) 698-8466

Franklin and Grand Isle Counties

Champlain Housing Trust

88 King Street, Burlington, VT 05401

http://www.getahome.org/

(802) 862-6244 

CVOEO – Champlain Valley Office of Economic Opportunity/Samaritan House

https://cvoeo.org/

(802) 527-7392

Samaritan House

Lisa Ouimette

lisa@samaritan-house.com

802-527-0847

Brian Aikens

brian@samaritan-house.com

802-527-0847

Lamoille County

Capstone Community Action

250 Industrial Park, Morristown, VT

https://www.capstonevt.org/

(802) 888-7993

Downstreet Housing &
Community Development

107 North Main Street, Barre, VT 05641

http://www.downstreet.org/

(802) 476-4493

Orange County East

Capstone Community Action

22 Whistle Stop Way, Bradford, VT 05033

https://www.capstonevt.org/

(802) 222-5419

Orange County West

Capstone Community Action

12 Prince Street, Randolph, VT 05060

https://www.capstonevt.org/

(802) 728-9506

Downstreet Housing &
Community Development

107 North Main Street, Barre, VT 05641

http://www.downstreet.org/

(802) 476-4493

Orleans County

NEKCA – Northeast Kingdom Community Action

70 Main Street, Newport, VT 05855

https://www.nekcavt.org/

(802) 334-7316

371 Main Street, Newport, VT 05855

https://www.nekcavt.org/

(802) 334-0184

RuralEdge

48 Elm Street, PO Box 259
Lyndonville, VT 05851

http://www.ruraledge.org/

(888) 698-8466

Rutland County

BROC – Community Action

45 Union Street, Rutland, VT 05701

https://www.broc.org/

(802) 775-0878

NeighborWorks® of Western Vermont

110 Marble Street, West Rutland, VT 05777

http://www.nwwvt.org/

(802) 438-2303

Washington County

Capstone Community Action

20 Gable Pl, Barre, VT 05641

https://www.capstonevt.org/

(802) 479-1053

Downstreet Housing &
Community Development

107 North Main Street, Barre, VT 05641

http://www.downstreet.org/

(802) 476-4493

Windham County

SEVCA – Southeastern Vermont Community Action

Westminster

91 Buck Dr, Westminster, VT 05301

Brattleboro

15 Grove St, Brattleboro, VT 05301

https://sevca.org/

(802) 722-4575 and (800) 464-9951

Windham & Windsor Housing Trust

68 Birge Street, Brattleboro, VT 05301

https://www.homemattershere.org/keepyourhome/

(802) 246-2116

Windsor County

SEVCA – Southeastern Vermont Community Action

SEVCA Outreach Office
97 Park Street
Springfield, VT 05156

White River Junction Office

222 Holiday Drive, Suite 21,
WRJ, VT 05001

https://sevca.org/

(802) 722-4575 and (800) 464-9951g

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The Vermont Emergency Rental Assistance Program (VERAP) is coming to an end.

Following are the changes that will be implemented to VERAP beginning January 1st, 2023 – These changes supersede prior policies

  • All benefits are subject to available funds.
  • VERAP will only be accepting new applications for REACH-UP and WORLD LEARNING.
  • If you have a rental subsidy, you will no longer be eligible for rental benefits, or have reached your 18 months of benefits for any part of VERAP, including utilities, you are no longer eligible for benefits, and the following message does not apply to you. The program provides 18 months of support, per Utility Type, and is calculated from when the first benefit was applied.
  • Program is dependent on limited funds.

Utilities (VERAP-U and REAP):

  1. Utility applications for VERAP and REAP will be accepted through December 31, 2022.
  2. For usage beginning October 1, 2022, through December 31, 2022, assistance will be reduced to 70%.
  3. Usage between January 1, 2023, through March 31, 2023, will be provide assistance at 70%. For usage beginning April 1, 2023, through June 30, 2023, assistance will be reduced to 50%.
  4. Participants with household incomes at or below 30% of Area Median Income will continue to receive benefits until June 30, 2023, as funds allow.
  5. All utility payments will end June 30, 2023.

Rental Assistance:

  1. VERAP is no longer taking applications for Rent.
  2. Existing VERAP participants (those applying to VERAP prior to 10/1/22) will receive reduced rental and utility assistance dependent on income, according to the following schedule.
      • Participants with incomes at or below 30% of Area Median Income:
        • January through March assistance will remain at 70%
        • April 1, 2022, assistance will be reduced to 50%
        • Assistance will be provided until funding is gone.

Other Expenses Related to Housing:

Application for Other Expenses Related to Housing are impacted as follows:

1)  Health and Safety Repairs that have life safety violations and had all documentation in by 09/30/3022 need to have repairs completed, and all documentation in by March 31, 2023.

2)  EMP authorized work needs to be complete and have the final IRC from the Department of Health completed by May 31, 2023.

Reach-Up Rental Assistance:

  1. Reach Up’s Rental Assistance is expected to continue until June 2023 — unless the funds run out before then.
  2. Approved Applicants are only eligible for a maximum of 18 months of rental payments. Some families may receive fewer than 18 months due to the program ending in June 2023.
  3. The program will keep:
    • Accepting new applications and making payments through June 30, 2023.
    • Paying the tenant’s portion of rent even if the tenant lives in subsidized housing.
    • Paying what the tenant owes.
  4. Utilities for Reach-Up Emergency Rental Assistance (RUERA) approved rental applicants will be paid at 100% until June 30, 2023 (or longer depending on the availability of funding).

Appeals:

  1. If an applicant is determined to be ineligible for assistance, Team ReFrame will notify the applicant in writing with a detailed reason for the denial, including any facts relied on for the decision, and let the applicant know that if they wish to appeal the decision, the tenant must notify Team ReFrame by scheduling an appeal through the portal or calling the VERAP call center, of their intent to appeal the decision within 10 business days from the date of the denial.
  2. If applicant misses deadline they cannot come back and update their applications and request an appeal.

Recertification Policy for Lapse in benefit Period:

  1. Recertification paperwork resubmitted within three (3) months of the last approved recertification will require no additional documentation.
  2. Benefit requests through Recertifications will be limited to 3 months of rental arrears. If a participant recertifies more than 90 days from their last approved recertification, they will be required to provide documentation of the household’s income at the time they should have originally recertified, as well as their current income, to receive benefits. 
  3. For tenants who were paid directly, documentation of arrears MUST accompany a recertification document if any time has lapsed since last day of the month in which VERAP rent assistance was received.

 

Other Helpful Resources:

Vermont 211 Homepage — VT 211

Public Benefit Programs – Including General Assistance Emergency Housing, 3SquaresVT, Fuel Assistance, Water Assistance and more:

https://dcf.vermont.gov/benefits

  1. ONLINE: Use the online application.
  2. BY MAIL: Call 1-800-479-6151 or visit a district office to get a paper application.
  3. IN PERSON: Apply in person at your local district office.

We have worked to create a summary of resources that may assist you during this time of transition.  Here is a list that you may find helpful. 

Housing Resources Guide | Vermont Income Limits.

If you have other needs, you may also reach out to 211 for resources that may not be listed here.