Housing Resource Guide

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Housing Resource Guide (.pdf)

Portal Walk Through Videos

If you need application assistance, please first refer to the video walkthroughs below. These videos are designed to walk applicants and owners through the VERAP process.

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Recertifications:

  • Participants with Next Re-Exam date greater than June 1 are expected to recertify as of June 1st. Failure to do so will result in termination of participation.

Rental Assistance:

  • VERAP is no longer taking applications for Rent.
  • Existing VERAP participants (those applying to VERAP prior to 10/1/22) will receive reduced rental and utility assistance dependent on income, according to the following schedule.
  • Participants with incomes at or below 30%of Area Median Income:
    • April 1, 2023 – June 2023, assistance is reduced to 50%
    • Rental assistance will end for all June 30th.

Utilities (VERAP-U and REAP):

  • Participants with household incomes at or below 30% of Area Median Income will continue to receive benefits until June 30, 2023, as funds allow.
  • Vendors may continue to upload invoices and requests for payment through mid-July for usage through June 30th.

Tenant Direct Pay:

  • All Proof of Payment should be submitted by July 15th to release any remaining pending payments.

Reach Up:

The Reach Up Emergency Rental Assistance (RUERA) program is coming to an end and will close on June 30th, 2023.

  • The RUERA application site will be shut down at 11:59PM on Friday, June 9th, 2023.
  • New applications, required documentation, reported rent changes, arrears payments, or security deposit requests must be received by 11:59PM on June 9th, 2023.
  • Please notify the RUERA team and provide any required documentation by then to ensure the correct payment is issued before the program closes.
  • RUERA will NOT accept or process any applications received via website, mail, or fax after that point.
  • The final rent payment on behalf of all eligible households will be issued for the June rent, even if the household has not received the maximum 18 months of rental assistance.
  • The RUERA program will send a notice after the last month of rent is paid. RUERA cannot issue any payments after June. This means, starting July 1, 2023, all participants will be responsible for their monthly rent amount and any unpaid arrears.

New applications, required documentation, reported rent changes, arrears payments, or security deposit requests must be received by 11:59PM on June 9th, 2023. Please notify the RUERA team and provide any required documentation by then to ensure the correct payment is issued before the program closes.