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Call Center

Portal Walk Through Videos

If you need application assistance, please first refer to the video walkthroughs below. These videos are designed to walk applicants and owners through the VERAP process.

Landlord Portal Walk-through Video

VERAP Applicant Portal Training Webinar

Community Partners

Application Assistance

VERMONT STATE HOUSING AUTHORITY

Application Assistance

Below is a list of community partner organizations able to assist applicants without access to the internet, a computer, or mobile device capable of completing an online application. We also provide Multilingual Technical Assistance for applicants.

Click here to find your local community partner or refer to the directory below

Addison County

CVOEO – Champlain Valley Office of Economic Opportunity

https://cvoeo.org/

NeighborWorks® of Western Vermont

110 Marble Street, West Rutland, VT 05777

http://www.nwwvt.org/

Charter House Coalition

https://chcvt.org/

Bennington County

BROC – Community Action

332 Orchard Road, Bennington, VT 05201

https://www.broc.org/

NeighborWorks® of Western Vermont

110 Marble Street, West Rutland, VT 05777

http://www.nwwvt.org/

Caledonia County

NEKCA – Northeast Kindom Community Action

70 Cross Street, Island Pond, VT 05846

https://www.nekcavt.org/

RuralEdge

48 Elm Street, PO Box 259
Lyndonville, VT 05851

http://www.ruraledge.org/

Chittenden County

Champlain Housing Trust

88 King Street, Burlington, VT 05401

http://www.getahome.org/

CVOEO – Champlain Valley Office of Economic Opportunity

https://cvoeo.org/

(802) 863-6248 ext. 4

Essex County

NEKCA – Northeast Kindom Community Action

70 Cross Street, Island Pond, VT 05846

https://www.nekcavt.org/

253 Gale Street, Canaan, VT 05093

https://www.nekcavt.org/

RuralEdge

48 Elm Street, PO Box 259
Lyndonville, VT 05851

http://www.ruraledge.org/

Franklin and Grand Isle Counties

Champlain Housing Trust

88 King Street, Burlington, VT 05401

http://www.getahome.org/

CVOEO – Champlain Valley Office of Economic Opportunity

https://cvoeo.org/

Samaritan House

Lisa Ouimette

lisa@samaritan-house.com

Brian Aikens

brian@samaritan-house.com

Lamoille County

Capstone Community Action

250 Industrial Park, Morristown, VT

https://www.capstonevt.org/

Downstreet Housing &
Community Development

107 North Main Street, Barre, VT 05641

http://www.downstreet.org/

Orange County East

Capstone Community Action

22 Whistle Stop Way, Bradford, VT 05033

https://www.capstonevt.org/

Orange County West

Capstone Community Action

12 Prince Street, Randolph, VT 05060

https://www.capstonevt.org/

Downstreet Housing &
Community Development

107 North Main Street, Barre, VT 05641

http://www.downstreet.org/

Orleans County

NEKCA – Northeast Kindom Community Action

70 Main Street, Newport, VT 05855

https://www.nekcavt.org/

343 Main Street, Newport, VT 05855

https://www.nekcavt.org/

RuralEdge

48 Elm Street, PO Box 259
Lyndonville, VT 05851

http://www.ruraledge.org/

Rutland County

BROC – Community Action

45 Union Street, Rutland, VT 05701

https://www.broc.org/

NeighborWorks® of Western Vermont

110 Marble Street, West Rutland, VT 05777

http://www.nwwvt.org/

Washington County

Capstone Community Action

20 Gable Pl, Barre, VT 05641

https://www.capstonevt.org/

Downstreet Housing &
Community Development

107 North Main Street, Barre, VT 05641

http://www.downstreet.org/

Family Center of Washington County

email: alh@fcwcvt.org

Windham County

SEVCA – Southeastern Vermont Community Action

Westminster

91 Buck Dr, Westminster, VT 05301

Brattleboro

15 Grove St, Brattleboro, VT 05301

https://sevca.org/

(802) 722-4575 and (800) 464-9951

Windham & Windsor Housing Trust

68 Birge Street, Brattleboro, VT 05301

https://www.homemattershere.org/keepyourhome/

Windsor County

SEVCA – Southeastern Vermont Community Action

SEVCA Outreach Office
97 Park Street
Springfield, VT 05156

White River Junction Office

222 Holiday Drive, Suite 21,
WRJ, VT 05001

https://sevca.org/

(802) 722-4575 and (800) 464-9951

Multilingual Technical Services

AALV – Association of Africans Living in Vermont

http://www.aalv-vt.org/

CVOEO – Financial Empowerment for New Americans Project

https://www.cvoeo.org/

(802) 860-1417 x117

USCRI Vermont – U.S. Committee for Refugees and Immigrants

https://refugees.org/uscri-vermont/

Statewide Legal and Mediation Services

Tenants:

VT Legal Aid

https://vtlawhelp.org/vlh-intake

Vermont Legal Aid provides assistance to tenants who need help with the following:

Determining eligibility and how to show eligibility
How to allocate benefits
Appealing denials
Questions about tenant’s legal rights
Representation in a mediation
Representation in an eviction for non-payment of rent

Landlords:

Vermont Landlord Association

https://vtlandlord.com/

802-985-2764 or 1-888-569-7368

General Landlord Assistance

email: info@vtlandlord.com

Mediation Program

email: mediation@vtlandlord.com

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